Refund Policy
  • A full refund will be issued if a program is cancelled by Grandview prior to the program beginning.
  • Refunds will be issued if a client/caregiver initiated cancellation request is received 14 days prior to the start of the program, subject to deducting a $25.00 administrative processing fee.
  • A refund will be issued for sessions missed due to medical reasons provided a doctor’s note is provided.
  • Refunds will be issued by Grandview Children's Centre. Please allow two weeks for processing.